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General

Vouchers

  • Where do I find my gift card/e-gift card PIN?
  • What happens if my gift card is lost, stolen or damaged?
  • How much money can I put on a gift card?
  • Can I use a gift card purchased in another country in UK stores?
  • Can I get the cash back from my gift card?
  • What can I buy with my gift card/e-gift card?
See all 7 articles

Returns

  • EVRi self-return booking issues
  • What is the returns policy?
  • What is the sales return policy
  • Where can I return my purchase?
  • How do I return items?
  • How do I return furniture?
See all 9 articles

Delivery

  • What if an item is missing from my order?
  • How do I track my delivery?

Delivery N. Ireland

  • Can I order clothing and homeware products for Collection and Home delivery?
  • Can I order wine, flowers, hampers or cakes in Northern Ireland?
  • Can I order food and cakes for store collection in Northern Ireland?

Misc

  • How I raise a complaint
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