What if an item is missing from my order?

To get your order as quickly as possible, we may have to send items separately and these may occasionally be delivered by different couriers. Our couriers deliver between 7am and 7pm. During busy periods, we may deliver outside these hours.

Look out for any emails we have sent you that may contain important updates about your order. You can check the status of your order and access tracking information at any time in My Account.