Simon Turowski
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Activity overview
Latest activity by Simon Turowski-
Simon Turowski created an article,
How I raise a complaint
We’re very sorry if you have experienced any reduction in quality from our products or services and we want to set things right. Please use one of the 3 methods to contact us:· Option 1: Searc...
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Simon Turowski created an article,
How do I return furniture?
If you wish yo return your order, you have 14 days starting from the day your products have been delivered. There will be a collection charge of 25£ (35 euros for the ROI) in total which we will sh...
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Simon Turowski created an article,
What if an item is missing from my order?
To get your order as quickly as possible, we may have to send items separately and these may occasionally be delivered by different couriers. Our couriers deliver between 7am and 7pm. During busy p...
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Simon Turowski created an article,
How long are credit receipts valid?
Credit receipts are valid for 12 months in UK stores only.
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Simon Turowski created an article,
Where can I return my purchase?
Both online and in-store purchase can be returned at one of our main clothing and home store (excluding Kingsditch Cheltenham Home Store). You can also return orders through the post via Royal Mail...
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Simon Turowski created an article,
Can I return items via Simply Food Stores?
Clothing or homeware items bought at our main clothing and home stores cannot be returned at Simply Food Stores, M&S Food stores, Outlet stores or via post.
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Simon Turowski created an article,
How do I get my refund?
If you would like a refund on any items, please contact M&S using one of the 3 methods below:· Option 1: Search our M&S Help Center and asking your peers in the Community· Option 2: Send ...
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Simon Turowski created an article,
Can I order clothing and homeware products for Collection and Home delivery?
Yes, for Northern Ireland as for other locations, you can still order clothing and homeware products for delivery and store collection, as normal.
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Simon Turowski created an article,
What is the sales return policy
Our returns policy for sale items bought online and in store is 14 days.(exclusions apply).
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Simon Turowski created an article,
How do I return items?
Enjoy fast & free returns with our Paperless Returns process. Watch the 30s video below for more info on the Paperless returns process: To return items that have been purchased as a Gue...