Simon Turowski
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Recent activity by Simon Turowski-
Can I order food and cakes for store collection in Northern Ireland?
Due to legislation changes that came in effect during Brexit, we have temporarily suspended this service in Northern Ireland. We are working hard to resume this service as soon as possible.
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How do I track my delivery?
You can check the status of your order and find tracking information at any time in My Account. You can also track your order directly on the courier website.
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What is the returns policy?
Our standard returns policy for items bought is 35 days. This applies to both online and in-store purchases, except in the case of sale items, which you have 14 days to return (exclusions apply)...
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What is the sales return policy
Our returns policy for sale items bought online and in store is 14 days.(exclusions apply).
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Where can I return my purchase?
Both online and in-store purchase can be returned at one of our main clothing and home store (excluding Kingsditch Cheltenham Home Store). You can also return orders through the post via Royal Mail...
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How do I return items?
Enjoy fast & free returns with our Paperless Returns process. Watch the 30s video below for more info on the Paperless returns process: To return items that have been purchased as a Gue...
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How do I return furniture?
If you wish yo return your order, you have 14 days starting from the day your products have been delivered. There will be a collection charge of 25£ (35 euros for the ROI) in total which we will sh...
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How do I get my refund?
If you would like a refund on any items, please contact M&S using one of the 3 methods below:· Option 1: Search our M&S Help Center and asking your peers in the Community· Option 2: Send ...
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How long are credit receipts valid?
Credit receipts are valid for 12 months in UK stores only.
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Can I return items via Simply Food Stores?
Clothing or homeware items bought at our main clothing and home stores cannot be returned at Simply Food Stores, M&S Food stores, Outlet stores or via post.